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#11
Yes, correct
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#12
(2017-02-23 10:06)chrissy_a Wrote: Yes, correct

Thanks so much for your quick response. Could you please put your sim card in another phone to check if it works normally or not?
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#13
(2017-02-24 09:55)service001 Wrote:
(2017-02-23 10:06)chrissy_a Wrote: Yes, correct

Thanks so much for your quick response. Could you please put your sim card in another phone to check if it works normally or not?

Yes, I tried in my Samsung phone and it works normally.
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#14
(2017-02-24 15:20)chrissy_a Wrote:
(2017-02-24 09:55)service001 Wrote:
(2017-02-23 10:06)chrissy_a Wrote: Yes, correct

Thanks so much for your quick response. Could you please put your sim card in another phone to check if it works normally or not?

Yes, I tried in my Samsung phone and it works normally.

Dear chrissy
  This is Erin at your service. We are deeply sorry for the delay. Could you please contact us via Email: service02@vivoglobal.com or facebook message :https://www.facebook.com/vivoMobileInt/?ref=bookmarks , we need your help on this issue.

Best wishes and please come to us if you have any question.
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