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fingerprints and password option
#1
Hi,

I bought new VIVO V3 phone but upon checking on the settings I  found out that fingerprints and password option is missing. Please advise how to enable this option.
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#2
Hello Vivo fan,

This is Joe at your service. We are sorry for the inconvenience caused. Please enter "*#*#001#*#*" on the dial pad, find the "is_root=?", then tell us the number. If it is 0, please access to Settings>>More settings>>Backup & Reset>>Reset all settings for a try. Don`t worry, no data or media will be deleted.

Thanks for your support. Have a nice day!
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#3
(2017-01-10 16:24)service002 Wrote: Hello Vivo fan,

This is Joe at your service. We are sorry for the inconvenience caused. Please enter "*#*#001#*#*" on the dial pad, find the "is_root=?", then tell us the number. If it is 0, please access to Settings>>More settings>>Backup & Reset>>Reset all settings for a try. Don`t worry, no data or media will be deleted.

Thanks for your support. Have a nice day!

Hi Joe,

This option is visible now. Thank you so much.
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#4
(2017-01-10 16:24)service002 Wrote: Hello Vivo fan,

This is Joe at your service. We are sorry for the inconvenience caused. Please enter "*#*#001#*#*" on the dial pad, find the "is_root=?", then tell us the number. If it is 0, please access to Settings>>More settings>>Backup & Reset>>Reset all settings for a try. Don`t worry, no data or media will be deleted.

Thanks for your support. Have a nice day!

Awesome, that got it working.
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#5
How to update my vivo y51l LTE to voLTE ????........
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